Terms & Conditions

TERMS AND CONDITIONS

Thank you very much for visiting www.samwoode.com. These terms and conditions are applicable to your access and use of our website www.samwoode.com.  This document is a legally binding agreement between Sam-Woode Limited (referred to as ‘We’, ‘Our’ or www.samwoode.com hereinafter) and users of the website (referred to as ‘You’, ‘Your’, or Users hereinafter).

Application and acceptance of the terms and conditions

Your use of the website www.samwoode.com  and Sam-Woode Limited’s products is subject to the terms and conditions contained in this document as well as the Privacy Policy of www.samwoode.com. By accessing the websites or using the services/products, you agree to accept and be bound by these terms and conditions.  Please do not use our services/products or the website if you do not accept all of the terms and conditions as follows:

i)       You may not use our services/products and may not accept the terms if you are not of legal age (18years) to form a binding contract with www.samwoode.com.  

ii)      You acknowledge and agree that www.samwoode.com may amend any Terms and Conditions at any time by posting the relevant amended and restated Terms and Conditions on the website.  By continuing to use our services/products or the websites, you agree that the amended Terms and Conditions will apply to you.

iii)     You agree to receive promotional emails and text messages from the website and Sam-Woode Limited.

Trademarks and Copyrights

All intellectual property rights, whether registered or unregistered, on the website, information content on the website and all the website design and our products, including, but not limited to text, graphics, photos, video selection and arrangement, and all contents of our books shall remain our property. The entire contents of the website are also protected by copyright as a collective work under Ghanaian copyright laws and International Copyright Conventions. All rights are reserved.

 

Your Membership Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Samwoode.com reserves the right to refuse service, terminate accounts, remove or cancel orders in our sole discretion.

Order Acceptance and Decline

Please note that there are cases when an order cannot be processed for various reasons. The website reserves the right to refuse or cancel any order for any reason it feels right at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.
In order to avoid any fraud with credit/debitcards or Mpowerpayments, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you provided to us. This verification can take various dimensions such as obtaining information about your identity, delivery address or banking information check. The absence of an answer following such a demand will automatically cause the cancellation of the order within two days.We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of credit or debit card or other forms of payments. (Refer to the Privacy Policy for confidentiality).
 

Editing an Order
You may edit your order at every stage of the buying process except after payment has been made. Payment process begins immediately you submit your order on our website, after which you will not be allowed to alter any part of your order.

 

Pricing

We are determined to provide the most accurate pricing information on the website to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. We reserve the right to refuse or cancel any such order. All prices displayed on the website are retail prices.

 

In the event that a submitted order is mispriced, we may, at our own discretion, either contact you to direct you on what to do or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit/debit card charged. Also prices for our products are subject to change without notice.

 

Discounts on Books Purchased on www.samwoode.com

We offer discounts on books purchased on our website.  Enjoy 50% discount on books purchase on our website byordering twenty (20) or more copies of books from the website. The website is programmed to automatically discount your order by 50% immediately your order satisfies the minimum criteria to enjoy the discount (i.e. buying twenty (20) copies or more from the website).

Purchases below the minimum criteria that is, a copy (1) to nineteen (19) copies of books will not attract any discount and hence would be sold to you at retail prices as seen on the website.  Our discount policy is subject to change at the discretion of www.samwoode.comwithout prior notice.